Who we are
Effective Date: 16 November 2022
1. Introduction
SHALL Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.shallltd.com] (the “Site”), and when you use our travel services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
2.1. Personal Data
When you book a trip, create an account, or contact us, we may collect personal information, such as:
- Name
- Contact details (email address, phone number, mailing address)
- Passport or ID number
- Payment information (credit/debit card details)
- Travel preferences and history
- Emergency contact information
2.2. Non-Personal Data
We may also collect non-personal information that does not directly identify you, such as:
- Browser and device information
- IP address
- Website usage data
- Cookies and tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and manage travel bookings and services
- Process payments and refunds
- Communicate with you regarding your bookings, travel plans, and promotional offers
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraudulent activities
4. Sharing Your Information
We may share your information with:
- Service Providers: We share your information with airlines, hotels, car rental companies, and other travel-related service providers to facilitate your bookings.
- Payment Processors: We share payment details with third-party processors to manage payments and refunds.
- Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You can opt out of receiving promotional communications from us.
To exercise your rights, please contact us at shalltrvl@gmail.com.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
SHALL Ltd
282 Keighley Road
BRADFORD BD9 4LH
+44 20 8080 3215
shalltrvl@gmail.com